Telecommunication Product Repair and Reverse Logistics Servies
For over 30 years, Advanced Technical Services (ATS) has provided customized repair and reverse logistics solutions to over 550 telecom companies. Since our inception, our ISO9001:2008 registered company has processed over 2,000,000 electronic repairs for our customers.
ATS is the North American Depot Repair Center for many companies and has been able to provide a more efficient repair and return solution by taking unnecessary shipping time out of the repair process. In this arrangement, and after a RMA is issued, your customers’ defective products are returned directly to our suburban Chicago, facility. With your approval, we repair and return the products to your customers within agreed upon timelines. We provide your company with monthly reporting on product repair data, component failure information or other specific metrics or key performance indicators relative to your business. ATS customers who utilize our Depot Repair process have realized significant reductions in both cost and repair cycle times since adopting our Depot Repair program.
In addition to our Depot Repair and reverse logistics programs, listed below are a number of other services that may help reduce cost or add value to your business.
· Depot Repair
· Vendor Managed Inventory (VMI) Programs
· Repair Support for Products Made Internationally
· Advance Exchange / Core Management
· Component Level Repair
· Reverse Logistics
· Warranty and Non-Warranty Repair Management
· Failure Analysis Reporting
· Reverse Supply Chain Management
· Integrated Global Solutions
· Parts Planning and Sourcing
· Kitting and Packing
· On Demand Reflash and Software Updates
· Infield Support Modification and Support Services
Contact Us today to learn how our ATS expert team can custom design solutions that will reduce cost and improve your company's bottom line.